In this Customer Service Representative role, you will support customers via phone, email, and live chat. Your responsibilities include troubleshooting issues, responding to inquiries, and delivering precise product details. Success in this position requires strong communication, attentive listening, and foundational computer skills.

Key Responsibilities:

Answer customer calls and assist with questions about products, orders, and accounts.

Provide clear explanations of company services, policies, and available options.

Investigate customer concerns and troubleshoot issues professionally.

Resolve customer problems efficiently and strive for first-call resolution.

Update customer and account information accurately.

Qualifications

SH/SHS Grad

Willing to work on site

Basic computer literacy

Good communication skills

Why Join Us

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment