Customer Service Representative
Miranda HR
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintain a detailed knowledge of company products and services to assist customers effectively.
- Process orders, forms, and applications submitted by customers.
- Collaborate with team members to improve customer satisfaction levels.
- Document customer interactions in the CRM system for future reference.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 1-3 years in customer service or related field
- Skills and Competencies: Strong verbal and written communication skills
- Skills and Competencies: Proficiency in customer relationship management (CRM) software
- Qualities and Traits: Empathetic and patient approach to customer interactions
- Qualities and Traits: Ability to work effectively in a team-oriented environment
John Patrick
HR OfficerMiranda HR
Balas Hari Ini 0 Kali
Posted on 15 May 2026
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