Customer Service Representative
Work-1 Manpower Recruitment Services
Alyssa Esguerra
HR ManagerWork-1 Manpower Recruitment Services
Replied 1 minute ago
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Sick Leave
NON VOICE ACCOUNT
Description
- Provide exceptional customer service by addressing inquiries and resolving issues effectively.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Document customer interactions and feedback for process improvement.
- Collaborate with internal teams to ensure timely resolution of customer issues.
- Assist in account management and support with back-office tasks as needed.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1-3 years in customer service or related field
- Skills and Competencies: Proficient in English Language, Customer Service skills, Strong Work Ethic
- Qualities and Traits: Excellent Interpersonal Skills, Problem Solving abilities, Financial Literacy
- Responsibilities and Duties: Scheduling and organizing customer appointments and follow-ups
- Working Conditions: Fast-paced environment with varying levels of customer interactions
- Skills and Competencies: Organizational skills and discretion in handling sensitive information
Working Location
14f-16f, 14F-16F, Cyber Omega, Pearl Dr, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
Recordatorio de seguridad del jefe
Si tu puesto de trabajo implica trabajar en el extranjero, por favor mantente alerta y mantén todas las comunicaciones dentro de la plataforma Bossjob para evitar posibles estafas.
Tu seguridad es nuestra prioridad. Ten cuidado si un empleador muestra alguno de los siguientes comportamientos, e infórmelos inmediatamente a través de la plataforma.
- Solicita tu identificación o documentos personales innecesariamente
- Pide dinero, depósitos, garantías o propiedades durante el proceso de contratación
- Te presiona para invertir o recaudar fondos
- Obtiene beneficios ilícitos. Participa en cualquier otra actividad ilegal o sospechosa
- Te redirige fuera de la plataforma a otros sitios web o chats grupales que no están relacionados con la empresa o el puesto al que estás postulando
Posted on 07 Sep 2026
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