•Respond promptly to visa inquiries through social media platforms (Facebook, Instagram, WhatsApp, etc.).

•Provide accurate information regarding visa requirements, application procedures, and processing timelines.

•Guide clients through the visa application process and required documentation.

•Assess client eligibility for different visa categories.

•Follow up with potential clients to convert inquiries into successful applications.

•Maintain records of inquiries, client interactions, and application status.

•Coordinate with the processing team to ensure proper document submission.

•Stay updated with changes in visa policies and immigration requirements.

•Maintain professional communication and provide excellent customer service.