Telemarketing Head

PKDF Marketing Corporation

Negotiable
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave


  • Lead and manage the Telemarketing Team.
  • Drive telesales and team performance targets.
  • Monitor inbound/outbound call operations and service quality.
  • Coach, mentor, and develop team members.
  • Analyze KPIs and prepare performance reports.
  • Handle escalated customer concerns.
  • Implement process improvements and operational efficiencies.
  • Represent the Telemarketing Team in Management meetings.
  • Knowledge and experience in social media platforms (Facebook, Instagram, LinkedIn, etc.) for marketing and lead generation.
  • Knowledge of pharmaceutical products, healthcare services, medical terminology, FDA regulations, and ethical marketing practices is an advantage.
  • Ensure compliance with company policies and SOPs.
Customer ServiceProblem SolvingTeam PlayerStrong Work EthicDigital MarketingTechnical SkillsSales Pitching and ClosureOrganizational SkillsPeople SkillsInterpersonal Skills
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Jena Liwaliw

Recruitment OfficerPKDF Marketing Corporation

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Working Location

PKDF Marketing Corporation, PKDF Building, No. 73 Roces Avenue, corner Scout Santiago, Diliman, Quezon City, Metro Manila, Philippines

Posted on 14 Jul 2026

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