QUALIFICATIONS:

• Graduate of Business Administration, Marketing, or any related program
• With experience in telemarketing, sales, or customer service is preferred
• with background in hardware or construction supplies
• excellent communication and negotiation skills
• knowledgeable in Microsoft Office and online communication platforms
• strong interpersonal and customer service skills
• Goal-oriented and able to work under pressure

PRIMARY DUTIES

• contact potential and existing customers through phone calls, email, and online messaging
• promote and explain hardware and construction products to clients
• prepare quotations and assist customers with product inquiries
• follow up customer orders, deliveries, and payments
• maintain and update customer databases and sales records
• identify new sales opportunities and performance goals
• build and maintain strong customer relationships
• provide excellent customer service and after-sales report