Technical Support Representative - Home Appliances ( PHP 23,500 Salary Package )
Job Description
Description
- Provide technical assistance to customers via phone, email, or chat.
- Diagnose hardware and software issues effectively.
- Assist in product installations and configurations.
- Document customer interactions and solutions provided.
- Maintain a high level of customer satisfaction.
Requirement
- Educational Qualifications: At least a High/Senior High School degree.
- Experience Level: Less than 1 year of experience in technical support or a related field.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and a basic understanding of computer systems.
- Responsibilities and Duties: Address customer inquiries, troubleshoot technical issues, and provide solutions.
- Working Conditions: Office-based
- Qualities and Traits: Patience, attention to detail, and a customer-oriented mindset.
Cedryck Alyn Ross Labora
HR OfficerAlorica
Active just now
Working Location
5th Floor, Southgate Mall. 2258 Chino Roces Ave, Makati, Metro Manila, Philippines
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Care On-Site, Health Insurance, Life Insurance, HMO
Perks Benefits
Gym Membership, Sleeping Quarters
Time Off & Leave
Vacation Leave
Posted on 27 November 2024
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