Technical Support Representative - Home Appliances ( PHP 23,500 Salary Package )

₱20-25K[Monthly]
On-site - MakatiFull-time<1 Yr ExpHigh/Senior High School
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Job Description

TeamworkCustomer Relationship ManagementTechnical Support Skills

Description

  • Provide technical assistance to customers via phone, email, or chat.
  • Diagnose hardware and software issues effectively.
  • Assist in product installations and configurations.
  • Document customer interactions and solutions provided.
  • Maintain a high level of customer satisfaction.

Requirement

  • Educational Qualifications: At least a High/Senior High School degree.
  • Experience Level: Less than 1 year of experience in technical support or a related field.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and a basic understanding of computer systems.
  • Responsibilities and Duties: Address customer inquiries, troubleshoot technical issues, and provide solutions.
  • Working Conditions: Office-based
  • Qualities and Traits: Patience, attention to detail, and a customer-oriented mindset.

Cedryck Alyn Ross Labora

HR OfficerAlorica

Active this week

Working Location

5th Floor, Southgate Mall. 2258 Chino Roces Ave, Makati, Metro Manila, Philippines

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Gym Membership, Sleeping Quarters

  • Time Off & Leave

    Vacation Leave

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Posted on 27 November 2024

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