Staff Coordinator
Job Description
Description
- Provide exceptional support to patients and their families.
- Respond to inquiries regarding services, scheduling, and billing.
- Assist in resolving complaints and improving service quality.
- Maintain accurate patient records and ensure confidentiality.
- Collaborate with healthcare teams to optimize patient care.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communication, or a related field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Excellent communication, problem-solving abilities, and proficiency in customer management software.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide support via phone, email, and chat.
- Working Conditions: Fast-paced office environment with potential remote work options.
- Qualities and Traits: Empathetic, adaptable, and a strong team player.
Carelink Health Care Services Co.
HR ManagerCarelink Health Care Services Company
Active this month
Working Location
Saint Matthew Street,Sacred Heart Village. P3R9+P32, St Matthew, Novaliches, Quezon City, Metro Manila, Philippines
Benefits
Government Mandated Benefits
13th Month Pay
Perks Benefits
Parking Space
Time Off & Leave
Special Leave for Women
Posted on 02 November 2024
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