A CSR - GDS Specialist is responsible for assisting customers with travel-related inquiries and bookings using a Global Distribution System (GDS) like Amadeus, Sabre, or Galileo. They handle customer requests for flight, hotel, and car rental reservations, ensuring accurate and efficient booking through the GDS platform. The specialist troubleshoots issues, provides guidance on travel options, and resolves any booking discrepancies, while delivering a positive customer experience and meeting service quality standards. They also stay updated on airline policies, fare structures, and travel restrictions to offer informed, up-to-date assistance to customers.
Work Setup:
Salary:
Gienel Dela Puerta
Stark Asia Solutions Inc.HR Talent and Culture
Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines
Posted on 14 November 2024
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