Excel Pro Placement & Services, Inc. Sales Technical Support

₱10-15K[Monthly]

On-site - PasayFull-time<1 Yr ExpBachelor

Pre-Sale Technical SupportAfter-Sales InstallationAfter-Sales Product DebuggingAfter-Sales Technical Support

Support sales team by providing technical assistance and product knowledge.
Address client technical queries and ensure solutions align with their needs.
Collaborate with the R&D team to relay feedback and improve product offerings.
Maintain an in-depth understanding of company products and services.
Excel Pro Placement & Services, Inc. specializes in bridging top talent with cutting-edge Human Resources & Recruitment industries.
Train clients and staff on product use and best practices.
Possess strong problem-solving and communication skills.

Educational Qualifications: Bachelor's degree in a relevant field required.
Experience Level: Entry-level position, less than 1 year of experience necessary.
Skills and Competencies: Knowledge of sales principles, proficient in technical support, customer service orientation, problem-solving abilities, and solid communication skills.
Responsibilities and Duties: Provide technical support to sales teams, assist customers with product issues, collaborate with the engineering department, and ensure client satisfaction.
Working Conditions: Office setting, may require occasional travel to client sites or trade shows.
Qualities and Traits: Strong interpersonal skills, patient and helpful, keen attention to detail, ability to work under pressure, and a team player.