• Serve as the primary contact for customer inquiries, providing information about products, pricing, and order status.

• Support the sales team by handling follow-up calls and emails with customers.

• Assist the sales team in preparing presentations, proposals, and sales materials.

• Coordinate schedules, appointments, and meetings for sales representatives.

• Maintain up-to-date records of sales transactions and customer details.

• Assist in the preparation of sales reports, performance metrics, and forecasts for internal use.

• Work closely with internal departments such as finance, AP and other operations to support the sales process.

• Provide feedback from customers to improve products and services.

• Prepare quotations, proposals, and contracts based on sales inquiries.

• Ensure all documentation is filed correctly and follows company policies

• Bachelor’s degree in business administration, sales, marketing, or a related field.

• Fresh graduates are welcome to apply.

• Previous experience in customer service, sales, or administration is a plus but not mandatory.

• Basic knowledge of sales processes or order management