Office Staff (Willing to be Assigned to Leasing Sales)

Job Summary

The Office Staff provides administrative and clerical support to ensure the efficient operation of the office. The role also requires flexibility to assist the Leasing Sales team with client inquiries, property viewings, documentation, and other leasing-related activities as needed.

Key Responsibilities

• Perform general administrative and clerical tasks, including filing, data entry, and document preparation.
• Answer phone calls, emails, and customer inquiries professionally.
• Maintain and organize office records, files, and databases.
• Prepare reports, correspondence, and other office documents.
• Schedule appointments, meetings, and coordinate office activities.
• Assist in processing applications, contracts, and other leasing documents.
• Support the Leasing Sales team by responding to inquiries from prospective clients.
• Assist in coordinating property viewings and client appointments.
• Maintain accurate records of client information and leasing transactions.
• Coordinate with other departments to ensure smooth office and leasing operations.
• Perform other administrative or leasing-related duties assigned by management.

Requirements

• Bachelor's degree in Business Administration, Marketing, Office Administration, or a related field.
• Experience in office administration, customer service, or sales is an advantage.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and email applications.
• Good organizational and time management skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Customer-service oriented with a positive attitude.
• Willing to be assigned to Leasing Sales functions when required.
• Able to work independently and as part of a team.

Preferred Skills

• Administrative and clerical skills.
• Customer service and relationship management.
• Basic sales and negotiation skills.
• Document preparation and record management.
• Problem-solving and adaptability.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of administrative work.
• Response time to customer and tenant inquiries.
• Completion of assigned tasks within deadlines.
• Customer satisfaction with office and leasing support.
• Quality and accuracy of records and documentation.
• Ability to support leasing activities and contribute to occupancy or leasing targets when assigned.