Sales Customer Service Representative

₱25-30K[Monthly]
On-site - MandaluyongFull-time1-3 Yrs ExpHigh/Senior High School
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Job Description

Customer Service Oriented

Description

A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with a team of CSRs and other departments to find appropriate solutions to problems


Requirements

  • At least HS Grad (old curriculum) / SHS Grad
  • With at least 1 yr Sales Exp in a Contact Center Setting(Required)
  • AM score at least B2 and up


Sales incentives of Php 5- Php7K per month and can reach Php 15-20K for top performers

Shiela ann Rogando

JetSon Manpower Agencyrecruiter

Active today

Working Location

Teleperformance Philippines. 2/F Pavilion Greenfield District, Mandaluyong, 1552 Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

Posted on 14 November 2024

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