• Ensures achievement of daily sales target.

• Monitors sales performance of the assigned store on a daily basis and makes recommendations

on how sales performance can be improved.

• Serves as liaison between store and the company through the ROSM, conveying important

information, updates, sales activities and directives as needed.

• Provides product and customer feedback; works with the ROSM to plan and execute

promotional activities.

• Ensures that the store is always clean, organized and visually appealing.

• Performs cashiering in the absence of the Retail Store Cashiers.

• Ensures the cash sales are complete and intact from the cash register.

• Monitors the store funds (Petty Cash, Change Fund, Cash Advance); ensures liquidations and

reimbursements are complete and accurate.

• Manages troubleshooting of store-assigned devices.

• Ensures proper display of certificates of compliance with government regulations.

• Reports store concerns to ROSM.

• ·oordinates with external partners regarding event participation, store promotions, pull-outs,

and delivery of stocks.

• Maintains good rapport with the external partners.

• Deals with customer concerns as soon as they are received.

• Manages and trains Ploom Ambassadors, and ensures they meet performance targets and

provide exceptional customer service.

• Coordinates with ROSM regarding the weekly schedule of all store staff.

• Monitors PA concerns (i.e. attendance, violations, change of work schedule, renewal of ID).

• Ensures adequate staff coverage during peak times.

• Oversees hiring of the store manpower requirements.

• Coordinates with the ROSM and TDM regarding the Ploom Ambassador Certificate Program and

all the other trainings for new employees.

• Provides the ROSM with the PA quarterly performance evaluation.

• Attends the PA Meeting (Office Day) as per schedule.

• Ensures that stock level in the assigned store is sufficient to meet sales target; requests stock

replenishments, if needed.

• Ensures that stocks in the selling area and stockroom are properly maintained.

• Monitors inventory movement (delivery/pull-out) and ensures they are processed on time with

proper documentation.

• Conducts stock audit and resolves inventory variances immediately.

• Performs administrative tasks such as data entry, report generation, and documentation to

support operational activities and reporting requirements.

• Age range: 28 to 35 years

• Well-groomed and professional appearance

• Preferred: Bachelor’s degree in business administration, financial management, or a related field

• Proven supervisory experience in a retail environment or similar setting

• Significant experience in budget preparation and financial reporting

• Strong understanding of product trends, consumer behavior, and marketing strategies

• Outstanding interpersonal skills for interacting with employees and customers

• Familiarity with retail management software

• Proficient in spreadsheet and word processing applications

• Strong written and verbal communication abilities.