• Greet Visitors: Welcome and assist guests upon arrival, providing a friendly and professional first impression.
• Manage Phone Calls: Answer, screen, and direct phone calls to appropriate personnel while taking accurate messages.
• Schedule Appointments: Organize and manage calendars, including booking and confirming appointments for staff.
• Administrative Support: Perform general clerical duties such as filing, data entry, and managing correspondence.
• Maintain Reception Area: Keep the reception area tidy and organized, ensuring a welcoming environment.
• Handle Inquiries: Respond to visitor inquiries about services, company information, and direct them to the appropriate departments.
• Process Mail and Packages: Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail as needed.
• Assist with Billing and Payments: Handle basic billing tasks and process payments as required.
• Support Team: Collaborate with other departments to ensure smooth operations and assist with additional tasks as needed.
• Maintain Confidentiality: Ensure all client and company information is handled with discretion and confidentiality.

• Excellent communication and interpersonal skills
• Proficient in MS Office and office management software
• Strong organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment

Preferred:

• Previous experience in a receptionist or administrative role
• Knowledge of customer service principles