Online Customer Service Representative
Miranda HR
Maria Shandara Canoza
HR OfficerMiranda HR
Reply today 3 times
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Provide exceptional customer service through online channels such as chat and email.
- Assist customers with inquiries regarding products, services, and account issues.
- Resolve complaints and provide appropriate solutions in a timely manner.
- Maintain customer records and document interactions in the system.
- Collaborate with other departments to ensure a seamless customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Excellent written and verbal communication skills.
- Skills and Competencies: Proficient in using computers and online chat systems.
- Qualities and Traits: Ability to multitask and work in a fast-paced environment.
- Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
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Posted on 09 Jun 2026
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