The office staff plays a critical role in ensuring the smooth operation of a travel agency. This role involves a mix of administrative duties, customer service, and sales responsibilities. The staff member must possess excellent communication skills, a deep knowledge of travel destinations and services, and the ability to handle various administrative tasks efficiently.

• High school diploma or equivalent; additional education in travel and tourism is a plus.
• Previous experience in a travel agency or related field is preferred.
• Strong knowledge of popular travel destinations and industry practices.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Attention to detail and strong organizational skills.
• Proficiency in relevant computer applications and booking systems.