• Ensures all problematic shipment is well coordinated and escalated as per established SOP

• Liaises and coordinates with international and local agents for freight forwarding services, in terms of shipment booking, shipping schedule and documentations.

• Timely monitoring of shipments movements thru tracking system and advises clients on status regularly

• Represents the company on client meetings or similar dealings with government agencies.

• Proper and on time filing of Cash Advance, AP Invoice, RFP, Liquidation and the immediate releasing of cargo from Customs

• Must be up-to-date on regulatory changes and adapt appropriately.

• Submits reports to client daily.

• Provides justifications and reconciles of Unbilled JF’s, partially billed JF’s including Work in Progress accruals in FLS Operating System or any pending related to assigned accounts

• Responsible in the timely and accurate updating of milestone events in FLS Operating System relating to Air and Sea Import, Air and Sea Export shipments.

• Monitors unbilled and partially jobfiles and ensures that it is closed within a reasonable timeframe.

• Attends to dispute resolution of billings whenever necessary.

• Responsible in providing justification of unmatched costs once receipt of documents from Finance if needed for accounts he handled.