We’re Hiring: Virtual Assistant

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle! 

We are currently on the lookout for a Virtual Assistant to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.  

Role: Virtual Assistant

Work Arrangement: Work from Home

Schedule: Night shift  

Job Description:  

1. Customer Service: 

• Respond promptly to customer inquiries via email, chat, and phone. 
• Resolve customer issues and complaints with professionalism and empathy. 
• Maintain accurate records of customer interactions and transactions. 
• Provide customers with product and service information. 
• Follow up with customers to ensure satisfaction. 

1. Bookkeeping: 

• Manage accounts payable and receivable. 
• Reconcile bank statements and manage financial records. 
• Assist in preparing financial reports and statements. 
• Maintain and organize financial documentation. 
• Support payroll processing and expense tracking. 

1. Sales Outreach: 

• Conduct research to identify potential sales leads and target customers. 
• Assist in creating and sending email marketing campaigns. 
• Follow up with leads and nurture them through the sales pipeline. 
• Schedule and coordinate sales meetings. 
• Maintain CRM (Customer Relationship Management) system with up-to-date information. 

1. Administrative Tasks: 

• Manage and organize company files and documents. 
• Schedule and coordinate meetings, appointments, and events. 
• Prepare reports, presentations, and other documentation as required. 
• Assist with data entry, project management, and other tasks as needed. 

Requirements:  

Qualification and requirements:

• Proven experience as a Virtual Assistant or in a similar role. 
• Strong customer service skills with a passion for helping others. 
• Familiarity with bookkeeping practices and financial management software (e.g., QuickBooks, Xero). 
• Basic understanding of sales processes and CRM systems. 
• Excellent organizational and multitasking abilities. 
• Strong communication skills, both written and verbal. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools. 
• Ability to work independently and meet deadlines. 

Preferred Qualifications: 

• Experience in customer service, bookkeeping, and sales. 
• Familiarity with email marketing tools (e.g., Mailchimp) and CRM systems. 
• Previous experience working remotely. 

Perks & Benefits:  

- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment  

- Flexible leave credits which may be used for vacation, emergency and sick leaves  

- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  

- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!  

- Endless opportunities for career advancement  

- Annual Performance Review with Salary Increase  

- We set you up for success with a company-provided PC/Laptop and fiber internet connection  

- Tech-on-wheels Support  

- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues  

- International career growth and connections  

- Unlimited cash incentives for hired referrals  

- Mental Wellness Employee Assistance program through Lifeworks  

- In-house psychiatrist available to support employees' well-being  

- Become part of the Employee Share Units program  

- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc  

Cloudstaff: Build Your Career, Anywhere  

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.  

Why Cloudstaff is the #1 Workplace?  

Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition  

Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement  

Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.  

**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.  

Cloudstaff Jobs 

Experience an extraordinary global career at Cloudstaff, the #1 workplace everywhere. Join our talented team and be part of something bigger. Apply now!