PC Support Engineer

Asti Business Services Inc.

₱20-25K[Monthly]

On-site - CebuFull-time3-5 Yrs ExpEdu not required

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Asticom BRECIO

Sourcing Specialist Asti Business Services Inc.

More than ten replies today

Job Description

The On-Site PC Support Engineer provides walk-in and on-site technical support at IT BAR locations, ensuring fast resolution of PC incidents and service requests.

Key Responsibilities (SOW-Aligned)

PC & IT BAR Support

Handle incident and service request tickets via ServiceNow
Perform PC delivery, staging, deployment, monitoring, and returns
Install, modify, repair, and replace computer hardware and peripherals
Diagnose and resolve hardware and software issues
Support roll-out of new applications and IT projects

Locations Supported

IT BAR support for TGT Cebu, GTIT Cebu, and Davao

Documentation & SLA

Ensure accurate ticket documentation and asset updates
Adhere to defined SLAs for walk-in and remote support

Required Skills & Experience

2–4 years of desktop / on-site IT support
Strong hardware, OS, and troubleshooting skills
Customer-focused and service-oriented mindset

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Posted on 09 Feb 2026