Hotline Agent
Job Description
Description
- Serve as the first point of contact for customers via phone, email, and chat.
- Address customer inquiries, resolve issues, and provide information about products and services.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Stay informed about current promotions and product features.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree in relevant fields
- Experience Level: Less than 1 year of experience in customer service or call center environments
- Skills and Competencies: Proficient in customer service, problem solving, organizational, and interpersonal skills
- Responsibilities and Duties: Address customer inquiries, resolve issues, and maintain a positive company image
- Working Conditions: Office or remote settings with potential shift work involved
- Qualities and Traits: Strong work ethic, excellent people skills, detail-oriented, and adaptable
HR Gel
HR OfficerAlternative Network Resources Unlimited
Working Location
ORIX Rental Corporation. F.B. corner M.Santos St.,, 2185 F.B. Harrison St, Bgy. 25 Zone 4, Pasay, 1800 Metro Manila, Philippines
Posted on 06 December 2024
Explore similar jobs
View more similar jobsCustomer Service Representative | US Telco
AloricaOn-site - Pasay<1 Yr ExpHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Angelique SalazarHR Officer
TTEC Pasay | Dayshift Retail Account I | Earn up to PHP24,900 Package | Onsit...
TTECOn-site - Pasay<1 Yr ExpHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Ma Monica NebresTalent Acquisition Coordinator
Customer Service Representative
Trinity Workforce Solutions, Inc.On-site - Pasay<1 Yr ExpHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Rizza ArenasHR Officer
Customer Service Representative
W Bridges Manpower CorporationOn-site - PasayNo Exp RequiredDiplomaFull-time
₱20-25K[Monthly]
Cassie GarayTalent Acquisition Head
Customer Service Representative
RP Robbean Staffing Services Co.On-site - Pasay<1 Yr ExpBachelorFull-time
₱15-20K[Monthly]
El JeiHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.