1. Respond to customer inquiries promptly and professionally via live chat, email
and phone.
2. Assist customers in registering, managing accounts and solving technical problems.
3. Handle complaints, process refunds and resolve issues related to bonuses, promotions and withdrawals
4. Monitor customer activities and report any suspicious behaviour to relevant departments.
5. Maintain a high level of customer satisfaction through friendly and professional service.
6. Ensure all interactions comply with company policies and regulatory requirements.
1. University diploma or equivalent; bachelor's degree is preferred.
2. Candidates with customer service experience are preferred, preferably in the online gaming or gambling industry.
3. Good oral and written communication skills in English and Filipino (or other relevant languages).
4. Ability to handle multiple client inquiries in a fast-paced environment.
5. Strong problem-solving skills and attention to detail.
6. Familiarity with online gambling platforms, bonuses and wagering requirements is a plus.
7. Flexible shift work, including night shifts, weekends and holidays.
Cassie Garay
Talent Acquisition HeadW Bridges Manpower Corporation
Active this week
4/F, Five E-Com Center, Harbor Dr, Pasay, Metro Manila, Philippines
Commission, Performance Bonus
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Health Insurance, Life Insurance, HMO
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Posted on 06 November 2024
CSR | Up to 28K Salary + 15K Signing Bonus | 1 Day Process | Start ASAP
Nezda Technologies Inc.
On-site - Pasay1-3 Yrs ExpBachelorFull-time
₱20-30K[Monthly]
ac cruzAssistant Talent Acquisition Manager
Bring your spark at TTEC Pasay | US Healthcare - Chat Customer Service Agent
TTEC
On-site - Pasay1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱25-30K[Monthly]
Ma Monica NebresTalent Acquisition Coordinator
Customer Service Representative
Trinity Workforce Solutions, Inc.
On-site - Pasay1-3 Yrs ExpBachelorFull-time
₱25-30K[Monthly]
Mark Anthony SegoviaRecruitment Specialist
Customer Service Representative
RP Robbean Staffing Services Co.
On-site - Pasay<1 Yr ExpBachelorFull-time
₱15-20K[Monthly]
El JeiHR Officer
Call Center Agent / Get Up to 19k Monthly - Start ASAP
Neksjob Philippines
On-site - PasayNo Exp RequiredHigh/Senior High SchoolFull-time
₱10-20K[Monthly]
Hire NeksjobRecruiter
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately