• Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, IDs.
• Coordinate Signing Appointments with homeowner and Title vendors.
• Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms and funding timeline.

Locations: Four NEO, 4th Ave, Taguig, Metro Manila, Philippines

Job Type: Full-time (100% Onsite and Hybrid after 6 months)

Job Shift: Night 

• At least 2 years of experience in US Mortgage Closing, US Mortgage Processing, or Escrow.
• At least 2 years of experience in customer service.
• At least 1 year of team leadership experience (peer/team lead, manager, trainer, etc) is preferred. 
• Deep understanding of the real estate closing process.
• Natural inclination to documentation and seeking efficiencies by leveraging technology.   
• Fluency in Microsoft Office or Google Suite.
• Excellent communication skills; written and verbal. Fluent in English.
• A desire to deliver an uncommon level of quality customer service.
• Excited about joining a later-stage tech company, interested in real estate, interested in fintech.