• Bachelor’s degree in Hotel Management is preferred
• Minimum experience of 1 year in a customer service role
• Customer-centric attitude
• Computer literate
• Highly organized
• Excellent written and oral communication skills
• Proficiency in multiple languages is a plus
• Familiar with hotel reservation software
• Firm understanding of how travel planning websites work

Educational Qualifications:

• Minimum of a Diploma degree required.

Experience Level:

• Position open to Fresh Graduates/Students.

Skills and Competencies:

• Proficiency in scheduling appointments and managing calendars.
• Excellent time management skills.

Responsibilities and Duties:

• Greet and assist visitors in a professional manner.
• Answer and direct incoming calls.
• Maintain organized front desk area.

Working Conditions:

• Well-lit, clean reception area.
• Fast-paced environment at times.

Qualities and Traits:

• Friendly and approachable demeanor.
• Strong communication skills.
• Ability to multitask effectively.