City Park Hotel Manila is seeking a dedicated Front Desk Officer to be the first point of contact for our guests.

• Greet guests and manage check-in/check-out procedures.
• Answer inquiries and provide information about hotel services.
• Handle reservations and assist with billing and payments.
• Collaborate with other departments to ensure guest satisfaction.
• Maintain a clean and organized front desk area.

• Educational Qualifications: Bachelor’s degree in Business Administration, Hospitality, or related field.
• Experience Level: Less than 1 year of experience in a front desk or customer service role. Fresh graduates are welcome to apply.
• Skills and Competencies: Strong interpersonal and communication skills, exceptional customer service, attention to detail, and proficiency in MS Office.
• Responsibilities and Duties: Manage front desk operations, greet and assist visitors, handle billing and invoicing, and maintain accurate data entry.
• Working Conditions: Primarily in a front office environment; may include evening and weekend shifts.
• Qualities and Traits: Professional demeanor, organizational skills, and a proactive attitude toward problem-solving.