Front Desk Officer - Ayala Property in Makati

₱15-25K[Monthly]
On-site - MakatiFull-time1-3 Yrs ExpBachelor
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Job Description

English LanguageCustomer Relationship ManagementInterpersonal SkillsCommunication Skills

Description

  • Assist the Unit Owner/Resident on an efficient and timely manner
  • Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation,
  • Community Activities, Property Amenities and other common knowledge.
  • Assists and screen Owner/Residents visitors and/or contractor.
  • Screen and process inside and outside pick up of items and parcels received for both owner/residents and Admin staff.
  • Screen and assist food deliveries for both unit owner/resident and Admin staff.
  • Process sending and recording of unit owner/Residents utility bill.
  • Efficient and timely scheduling of Service Request for all maintenance concerns.
  • Efficient and timely scheduling of Pest Control and FDAS.
  • Act with a sense of urgency in cases of emergency, calamities and other unforeseen events.
  • Works together with Security concerning unit violation, parking and other Security concerns.
  • Act as Receptionist during Saturday Activity (Zumba/Yogalates)
  • Act as Receptionist, Usher, and Host during Community events on as needed basis
  • Make Incident Report on as needed basis.
  • Proper dissemination of information of residents thru verbal, text, email communication
  • Updating information board (Bulletin, Elevator, LCD)
  • Smile and greet the customers depending on the time of the day
  • Ensures consistency in delivering and providing excellent customer service
  • Complies with the company’s Code of Conduct
  • Performs such other tasks as may be assigned from time to time

Requirements

URGENT HIRING


Front Desk Officer/Concierge Specialist


Location: Makati City


Starting Salary: 19,000 - 22,000



  • 4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
  • Previous experience for at least 1 year as concierge/front desk or in hotels/condominiums/resorts/airlines is a must
  • Excellent communication and interpersonal skills
  • With background/experience in administrative task and events handling is a plus
  • Proficient in office software and phone systems
  • Ability to multitask and prioritize
  • Applicants must be living near Makati
  • CAN START ASAP
  • Only qualified applicants will be contacted

NSDMM Services Inc

HR RecruiterNSDMM Management Services Inc.

Active this month

Working Location

Makati. Makati, Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Posted on 21 November 2024

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