Franchise Recruitment and Onboarding

• Identify and engage potential franchisees through targeted marketing and outreach.
• Conduct presentations and meetings with prospective franchisees to introduce the brand and business model.
• Assist new franchisees with all onboarding requirements, including legal and compliance documentation, training, and setup.

Franchisee Support and Relationship Management

• Act as the main point of contact for franchisees, providing ongoing support and guidance.
• Conduct regular visits and audits to ensure operational excellence and brand standards.
• Address franchisee inquiries, troubleshoot issues, and offer solutions to drive operational and financial success.

Brand Consistency and Operational Compliance

• Ensure that all franchisees adhere to brand standards, operational guidelines, and marketing protocols.
• Conduct training sessions and workshops to educate franchisees on best practices and industry trends.
• Monitor and analyze franchisee performance, recommending improvements where necessary.

Strategic Development

• Assist in the development and execution of franchise growth strategies.
• Provide feedback and insights to the Franchise Manager on market trends, competitor activities, and potential areas for brand expansion.
• Collaborate with the marketing and operations teams to implement promotional initiatives that benefit the franchise network.

Reporting and Analysis

• Track and report franchise performance metrics, ensuring alignment with company objectives.
• Analyze franchisee financial performance and identify areas for improvement.
• Maintain accurate records and documentation of all franchise agreements, audits, and communications.

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 3 years of experience in franchise development, operations, or a similar role within a franchise organization.
• Strong understanding of franchise operations, compliance, and brand standards.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain strong relationships with franchisees.
• Problem-solving skills and a proactive approach to supporting franchise success.
• Willingness to travel to franchise locations as needed.
• Please take note that all applicants will be for pooling as we are preparing for 2025 plans.

Preferred Skills

• Experience in the [industry, e.g., food & beverage, retail, etc.] sector is highly desirable.
• Knowledge of franchise management software and CRM tools.
• Ability to work independently and as part of a team.
• Familiarity with financial metrics and basic accounting principles.