E-Commerce Operations Specialist
Techdynamics OPC
HR Tech
HR OfficerTechdynamics OPC
Active within seven days
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts
Insurance Health & Wellness
HMO
Others
Company Social Events, Office Parties
Perks Benefits
Employee Discount
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave, Vacation Leave, Wedding Leave
- Develop and implement e-commerce activities and strategies to drive awareness, customer acquisition, engagement, and revenue.
- Monitor and analyze sales trends to identify new opportunities and challenges.
- Manage product listings, including writing product descriptions, updating pricing information, and managing inventory.
- Handle online marketing efforts, including email campaigns, social media outreach, and search engine optimization (SEO).
- Test website functionality and improve user interface and experience.
- Resolve any issues related to website performance, functionality, and customer experience.
- Collaborate with the marketing team to develop promotional initiatives and campaigns.
- Coordinate with the customer service team to handle customer inquiries and resolve e-commerce-related issues.
- Stay up-to-date with technological advancements and e-commerce trends.
- Ensure the security of customer information and transactions.
- Proven experience as an E-Commerce Specialist or similar role.
- Strong understanding of e-commerce trends, online marketing, and sales strategies.
- Proficiency in software like Excel.
- Excellent customer service and communication skills.
- Ability to handle customer complaints and provide solutions.
- Detail-oriented and organized.
- Ability to work in a fast-paced environment.
Working Location
Two/NEO, 3rd Avenue corner 28th Street, E-Square, Crescent Park West, Bonifacio Global City,, Taguig, 1634 Metro Manila, Philippines
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Posted on 26 Dec 2024
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