A Customer Support Specialist is responsible for providing high-quality assistance to clients by resolving inquiries, issues, and concerns through various communication channels such as phone, email, or chat. This role involves troubleshooting product or service-related problems, guiding customers through processes, and ensuring their satisfaction. The specialist also documents and tracks customer interactions, collaborates with internal teams to find solutions, and escalates complex cases when necessary. Strong communication, problem-solving, and technical skills are essential to ensure a positive customer experience and maintain high levels
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Salary and Benefits:
Gienel Dela Puerta
Stark Asia Solutions Inc.HR Talent and Culture
Active today
Libis. Libis, Quezon City, 1800 Metro Manila, Philippines
Posted on 17 October 2024
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