OPERATIONS SUPERVISORS – BPO HIRING
Neksjob Philippines
HireNow Neksjob
Account ManagerNeksjob Philippines
Active within three days
Job Description
Benefits
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Professional Development
Job Training, Professional Development
Responsibilities:
- Lead, coach, and develop a team of Customer Service Representatives.
- Monitor team performance and drive quality and productivity improvements.
- Ensure compliance with company policies and client requirements.
- Resolve operational issues and support continuous process improvement.
Qualifications:
- Minimum of 2 years of supervisory experience in a BPO environment
- Strong leadership, communication, and problem-solving skills.
- Knowledge of contact center metrics, quality assurance, and reporting tools.
- Willing to work on a shifting schedule.
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Posted on 15 Jul 2026
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