Customer Service Representative - Telco Sales Account
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and assist with order processing.
- Resolve customer complaints in a timely and professional manner.
- Maintain a positive attitude while handling customer interactions.
- Collaborate with team members to improve service delivery.
- Document customer interactions and feedback effectively.
Requirement
- Educational Qualifications: Must possess at least a High/Senior High School diploma.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Proficiency in English, excellent customer service abilities, strong problem-solving skills, and technical aptitude.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment with potential remote work opportunities.
- Qualities and Traits: Strong communicator, patient, adaptable, and team-oriented.
Christine Marie Tuazon
RecruiterAlorica
Active this week
Working Location
Ground Floor, Tech Zone Building. 1203, 7071 Malugay, Makati, 1203 Metro Manila, Philippines
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Care On-Site, Health Insurance, Life Insurance, HMO
Perks Benefits
Sleeping Quarters
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave
Posted on 27 November 2024
Explore similar jobs
See moreCustomer Service Representative/Fulltime /Shifting /Local Account
Dempsey Resource Management Inc.On-site - MakatiFresh Graduate/StudentBachelorFull-time
₱15-20K[Monthly]
HR Vilma DempseyHR Manager
Senior Escalations Specialist | Day 1 HMO | Up to PHP 60K | Day Shift | Onsit...
Emapta GlobalOn-site - Makati5-10 Yrs ExpEdu not requiredFull-time
₱55-60K[Monthly]
Emily StewartTalent Attraction Marketing
Customer Service Representative
JNMS Human Resource Management ServicesOn-site - Makati1-3 Yrs ExpBachelorFull-time
₱30-35K[Monthly]
Joyce SungaOwner
Customer Service Representative
Skyrocket StudiosOn-site - Makati<1 Yr ExpBachelorFull-time
₱20-25K[Monthly]
Danna LumangyaoHR Officer
Telesales Associate
Hunter's Hub Inc.On-site - Makati<1 Yr ExpDiplomaFull-time
₱15-20K[Monthly]
Kenneth SalvalozaHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.