Customer Service Representative/Fulltime /Shifting /Local Account

₱15-20K[Monthly]
On-site - MakatiFull-timeFresh Graduate/StudentBachelor
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Job Description

Customer ServiceSchedulingProblem SolvingTeam PlayerSalesforceSales Pipeline

Description

CSR may interact with customers through a variety of channels, including: phone, chat, email, social media, and face to face. 


Their duties vary by industry, but may include: Answering questions about products and services, Processing orders and returns, Escalating complaints to the appropriate teams, Helping customers locate items, and Helping customers with service problems. 


CSR should have strong communication skills, time management, and interpersonal skills. They should also have a blend of technical knowledge and a strong understanding of customer service standards and practices

Requirements

Position: Customer Service Representative (CSR): 

  • Candidate must possess a Bachelor's Degree in Business Administration or a Bachelor's Degree in Accounting 
  • 2 yrs experience in Customer Service experience is an advantage, but fresh graduates are welcome to apply
  • Smart and personable
  • Excellent oral and written communication skills
  • With good interpersonal skills and Pleasing personality
  • Willing to work in Makati City

HR Vilma Dempsey

Talent Acquisition ManagerDempsey Resource Management Inc.

Active just now

Working Location

Chino Roces Ave. Chino Roces Ave, Makati, Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Posted on 14 December 2024

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