Description

• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints in a timely and efficient manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve customer service experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Excellent English language skills; strong problem-solving abilities; teamwork and collaboration skills.
• Qualities and Traits: Strong work ethic, interpersonal skills, and organizational skills.
• Responsibilities and Duties: Experience in call center environments is a plus.