Description

• Assist customers with inquiries and provide accurate information.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain a positive and professional attitude toward customers at all times.
• Document customer interactions and feedback for quality assurance.
• Collaborate with team members to improve service quality and processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Junior: 0–2 years.
• Skills and Competencies: Proficient in English; strong customer service skills; excellent interpersonal skills.
• Qualities and Traits: Friendly, patient, and adaptable; strong problem-solving skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment.