We are looking for Customer Service Representatives to join our team in Bridgetowne. This is a great opportunity for college graduates who want to start or grow their career in the BPO industry.

You will be responsible for assisting customers with inquiries and concerns, providing accurate information, resolving issues, and ensuring a positive customer experience.

Responsibilities

Handle customer inquiries and concerns professionally

Provide accurate information and appropriate solutions

Assist customers with account-related requests

Document customer interactions accurately

Follow company policies and procedures

Maintain excellent customer service

Qualifications

College graduate with or without experience

OR completed 2 years in college with at least 6 months of customer service-related experience

Above-average English communication skills

Good interpersonal and comprehension skills

Strong analytical and problem-solving skills

Basic knowledge of MS Office

Willing to work onsite