Job Overview:

Are you looking for a BPO role that breaks the monotony of back-to-back phone calls? We are hiring Customer Service Representatives (CSR) for a premium E-Commerce Merchant Support (Seller Report / Blended) Account in Quezon City!

In this role, you won't be dealing with regular retail shoppers. Instead, you will support business owners and third-party marketplace sellers. Because this is a Blended Account, your day will be a mix of voice calls and back-office/data tasks (handling seller performance reports, tickets, and emails).

Skip the traffic! Our recruitment process is entirely virtual. You can complete your interviews and secure a job offer in just one day without leaving your house.

Minimum Qualifications:

Candidates must meet one (1) of the following education and experience combinations:

• Option 1: College Graduate with at least 3 months of Call Center Experience (CFE).
• Option 2: Associate Degree / 2-Year Course Graduate with at least 1 year (12 months) of Call Center Experience (CFE).

Technical & Site Requirements:

• Must have a working laptop or desktop computer with a stable internet connection to complete the virtual recruitment process.
• Strong analytical skills (comfortable reviewing data and seller performance reports).
• Good to excellent conversational and written English skills.
• Amenable to work fully onsite in Quezon City on shifting schedules once hired.

Key Responsibilities:

• Assist third-party marketplace merchants with account health, seller reports, inventory issues, and payout inquiries.
• Manage a blended workload consisting of inbound/outbound calls, email tickets, and platform data verification.
• Investigate and resolve system or logistics glitches affecting a seller's store performance.

How to Apply:

Get hired in one day from the comfort of your home!

Via Bossjob: Click "Apply Now" directly on this page for prioritized review.

Keep your phone active and check your inbox regularly—our team will send your virtual assessment and interview links within the day!