Customer Service Representative
Aurevia Business Solutions Co.
Jessica Cuaresma
HR OfficerAurevia Business Solutions Co.
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Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Employee Recognition Program, Incentives
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Disability Insurance, Health Insurance, Life Insurance, HMO
Professional Development
Job Training
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Assist in resolving customer complaints and issues promptly.
- Document all customer interactions in the CRM system.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications:High/Senior High School Diploma or equivalent
- Experience Level:1–3 years of customer service experience
- Skills and Competencies:Strong communication and interpersonal skills
- Responsibilities and Duties:Ability to multitask and prioritize effectively
- Qualities and Traits:Positive attitude and customer-focused mindset
- Working Conditions:Office environment with flexible shifts
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Posted on 14 Sep 2026
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