Customer Service Representative (Not BPO)
Job Description
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- College level or SHS Graduate
- With at least 6 months experience in the same field or in telecommunication industry
- Can handle stress and pressure
- Can handle customer complain
- With basic knowledge in customer service
- Trustworthy
- Not BPO
Erica Cruz
HR OfficerEsquiretech Corp.
Active today
Working Location
Intrepid Bldg. Plaza, E. Rodriguez. E. Rodriguez, Quezon City, Metro Manila, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Posted on 25 November 2024
Explore similar jobs
View more similar jobsCustomer Service Representative - Hybrid Work Set Up
Affinity Express Philippines IncOn-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Jenica ValerioRecruitment Senior Associate
Customer Service Associate
Trinity Workforce Solutions, Inc.On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
₱15-25K[Monthly]
Kurt De GuzmanSenior Recruitment Specialist
Support Services Representative
Stark Asia Solutions Inc.On-site - Quezon City1-3 Yrs ExpBachelorFull-time
₱20-25K[Monthly]
Gienel Dela PuertaHR Talent and Culture
Customer Service Representative
AloricaOn-site - Quezon CityFresh Graduate/StudentHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Levie RamosTalent Aquisition
CSR – Quezon City
V-Call Center Link Inc.On-site - Quezon City<1 Yr ExpBachelorFull-time
₱15-30K[Monthly]
VCC Link Inc.Digital Marketing
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.