Customer Service Representative
Work-1 Manpower Recruitment Services
Alyssa Esguerra
HR ManagerWork-1 Manpower Recruitment Services
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Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Sick Leave
Description
- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve issues in a timely manner to ensure customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve overall customer service quality.
Requirements
- Educational Qualifications: Bachelor’s degree or equivalent preferred.
- Experience Level: 0–2 years of experience in customer service or related fields.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a patient attitude.
- Working Conditions: Fast-paced environment with potential for shifts during evenings and weekends.
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Posted on 20 Sep 2026
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