Customer Service Representative - Lending (onsite)

₱25-30K[Monthly]
On-site - PasigFull-time1-3 Yrs ExpDiploma
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Job Description

Customer ServiceTechnical SkillsPeople SkillsCall CentreProblem Solving

Description

  1. Answer customer inquiries and guide customers through the loan process
  2. Handle customer complaints
  3. Assist in modifying customer system information
  4. Actively complete the sales target stipulated by the company or promised by the department;
  5. Provide customers with active, enthusiastic, satisfactory and thoughtful business consulting services;
  6. Develop and maintain customer resources, and establish a good cooperative relationship with customers.

Requirements

  • With experience in Fintech/Lending Company
  • Familiar with computer
  • Have good coordination, communication skills, interpersonal skills and a good attitude;
  • Good teamwork spirit and customer service awareness;
  • Familiar with the business model of telemarketing or customer service;
  • Relevant working experience is preferred

Mae Espinase

Creditable Lending CorporationSenior HR Specialist

Active just now

Working Location

Unit 2205-2207 22nd Floor, Robinsons Equitable Tower, ADB Avenue Ortigas Center, Pasig City., Trade and Financial Tower, Trade and Financial Tower, Lane Q, Taguig, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Time Off & Leave

    Vacation Leave

Posted on 11 September 2024

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