Customer Service Representative

₱15-20K[Monthly]
On-site - PasigFull-timeFresh Graduate/StudentBachelor
Share

Job Description

English LanguageCustomer ServiceProblem SolvingStrong Work Ethic

Description

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Resolve customer issues effectively while maintaining a positive experience.
  • Document interactions and track escalated cases for follow-up.
  • Collaborate with team members to improve service processes across the BPO industry.
  • Maintain up-to-date knowledge of company products and services.

Requirements

  • Educational Qualifications: A Bachelor’s degree in any field is required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Strong communication skills, problem-solving ability, and proficiency in Microsoft Office.
  • Responsibilities and Duties: Handle customer inquiries, provide support, and resolve complaints professionally.
  • Working Conditions: Office environment with standard working hours; may require weekend shifts.
  • Qualities and Traits: Positive attitude, empathy, reliability, and strong teamwork skills.

Mica A

Staffing co.Sourcing Lead

Active today

Working Location

1, Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines

Posted on 30 October 2024

Explore similar jobs

View more similar jobs

Staffing co.

101-500 Employees

BPO & Call Center

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.