Description

• Lead and manage the B2B collections team to ensure timely collection of lease and loan payments.
• Develop and implement effective collection strategies and campaigns.
• Monitor team performance and provide training and guidance to improve collection rates.
• Collaborate with other departments to resolve disputes and facilitate payment processes.
• Prepare reports and analyze data to assess team efficiency and effectiveness.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field.
• Experience Level: 2-4 years of experience in B2B collections or related field.
• Skills and Competencies: Strong knowledge of B2B collections, collection campaigns, and experience in the BPO/Call Center industry.
• Responsibilities and Duties: Proven ability to lead and develop a team effectively.
• Qualities and Traits: Excellent communication skills, problem-solving abilities, and a results-oriented mindset.
• Working Conditions: Office-based environment with potential for remote work options.