Customer Service Agent
Metacom Careers
John Adrian De Vera
Recruitment AssociateMetacom Careers
Just replied
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Annual Company Trip, Employee Discount, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide knowledgeable and courteous assistance to customers.
- Resolve customer issues and complaints in a timely and effective manner.
- Maintain a thorough understanding of products and services offered.
- Document customer interactions accurately in the system.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 1–3 years of experience in customer service
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Strong problem-solving abilities
- Skills and Competencies: Excellent people and interpersonal skills
- Qualities and Traits: Team player with a positive attitude
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Posted on 18 Aug 2026
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