• Provide exceptional customer service by addressing inquiries and resolving issues.
• Assist customers with product information and help them navigate the company’s services.
• Manage and document customer interactions through the company's CRM system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Handle customer complaints with empathy and professionalism.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent verbal and written communication skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Empathetic and patient attitude
• Responsibilities and Duties: Ability to work in a team-oriented environment