Customer Service Agent
Metacom Careers
John Adrian De Vera
Recruitment AssociateMetacom Careers
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Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Annual Company Trip, Employee Discount, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide knowledgeable and courteous assistance to customers.
- Resolve customer issues and complaints in a timely and effective manner.
- Maintain a thorough understanding of products and services offered.
- Document customer interactions accurately in the system.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 1–3 years of experience in customer service
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Strong problem-solving abilities
- Skills and Competencies: Excellent people and interpersonal skills
- Qualities and Traits: Team player with a positive attitude
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Posted on 18 Aug 2026
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