Customer Relation Assistant
Job Description
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirement
- Fresh College Graduates are welcome to apply
- Customer service skills and experience.
- Excellent English and Filipino communication skills are a MUST.
- Amenability to work in Tandang Sora, Quezon City.
- Can start ASAP.
Nicole Shane Sanguyo
HR OfficerBulla Crave Laundry Machine Trading
Working Location
Citiplaza 1 Commercial Complex, M2GV+CRH Avenue, Quezon City, Metro Manila, Philippines
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Holiday Gifts
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave
Posted on 19 November 2024
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