The Customer Care - Social Media Account role involves managing customer interactions across various social media platforms, ensuring timely and effective responses to inquiries, complaints, and feedback. Responsibilities include monitoring social media channels, providing excellent support, resolving issues, and fostering positive customer experiences. This position requires strong communication skills, problem-solving abilities, and a deep understanding of social media trends to represent the brand professionally and maintain customer satisfaction.

Work Setup:

• Onsite - Makati
• Two consecutive days off

Salary and Benefits:

• ₱21,000 basic salary + ₱2,000 Allowance
• Life Insurance starting on Day 1
• HMO coverage, including two dependents, is free upon regularization
• Free shuttle service
• Sick leave convertible to cash
• Additional ₱1,000 added to the basic salary upon regularization
• 20% night differential

Signing Bonus: 20,000

• High School Graduate or K12 Graduate
• At least 6 months of industry experience
• Preference for candidates with Telecommunications (Telco) experience or Background in supporting Australian programs