A CSR - GDS Specialist is responsible for assisting customers with travel-related inquiries and bookings using a Global Distribution System (GDS) like Amadeus, Sabre, or Galileo. They handle customer requests for flight, hotel, and car rental reservations, ensuring accurate and efficient booking through the GDS platform. The specialist troubleshoots issues, provides guidance on travel options, and resolves any booking discrepancies, while delivering a positive customer experience and meeting service quality standards. They also stay updated on airline policies, fare structures, and travel restrictions to offer informed, up-to-date assistance to customers.

Work Setup:

• Onsite -Quezon City
• Shifting schedule

Salary:

• 26,000 - 32,000 Basic
• 2,000 Allowance
• HMO + 2 Dependents on day 1
• Life Insurance on day 1
• Annual Appraisal
• 10% Night differential

• Must have at least a high school diploma with one year of experience using a Global Distribution System (GDS).
• Willingness to work onsite is required.
• Must be amenable to work in shifting schedules.