Non-Voice Chat Support Representative

STACKph

₱20-26K[Monthly]
On-site - PasigNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund

  • Perks Benefits

    Free Meals, Gym Membership

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Provide prompt and effective chat support to customers via online platforms.
  • Resolve customer inquiries and issues through written communication in a professional manner.
  • Assist customers in navigating products and services, offering detailed explanations as needed.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve chat processes and enhance the customer experience.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 0–2 years, entry-level position.
  • Skills and Competencies: Strong written communication skills.
  • Skills and Competencies: Ability to multitask and manage time effectively.
  • Qualities and Traits: Patience and empathy for customer concerns.
  • Qualities and Traits: Team-oriented with a positive attitude.
Preview

Marc Acebron

HR ManagerSTACKph

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Working Location

Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 01 Jun 2026

STACKph

Pre-Series A

101-500 Employees

BPO & Call Center

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Bpo

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